PATIENT ONLINE

PatientOnline

COVID-19 Update
We have temporarily amended all online appointments being booked through our online system to telephone triage appointments.
Our priority is to keep all patients and staff safe and to do this we need to be able to triage all patients being booked in. If you feel your problem cannot be dealt with over the telephone then please contact the Surgery to book a face to face appointment. Please make sure your current contact details are correct so that you con be contacted.
We apologise for any inconvenience.


SystmOnline is a range of free of charge online services to allow patients to proactively manage their care. These services allow patients to view their own Electronic Medical Record (EMR) as well as booking appointments and managing medication.
SystmOnline is available as an online service or via apps, providing patients with convenience and flexibility when managing their care.

 

Online Service

Using SystmOnline is easy – your healthcare service can give you a password to login. If you are a patient who would like help on how to use SystmOnline, click here. The online service enables patients to access their summary information within patient records (allergies, medications, adverse reactions). SystmOnline also allows patients to:
  • Manage their appointments
  • Request repeat medication
  • Update demographic details
  • Complete questionnaires
  • SystmOnline apps

    If you would like to sign up for this service please click here to view and print our registration form. Please complete the form and hand in to reception to receive your login details, photo identification will also need to be presented. Please click here for more information.
 

Apps

The SystmOnline app is available for Apple and Android devices. It can be downloaded free of charge from the relevant app store.
The app allows patients to manage any aspect of their healthcare all from one place. It offers much of the same functionality as the online service.

The app has extra functionality to the online service to promote patient responsibility for their care. This additional functionality includes:
  • Adding appointments to the phone calendar and set reminders.
  • The potential to use integrated Google Maps functionality to identify nearby NHS services.
 

App Links:

iPhone Android

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